The following statement may be attributed to an AT&T spokesperson:

“AT&T takes the problem of unauthorized third-party charges, or cramming, very seriously.  We provide our customers with tools to understand and manage legitimate third-party charges on their phone bills and we have also put in place an aggressive anti-cramming program that includes strict requirements for customer authorization of third-party charges, monthly tracking of cramming complaints and audits of third-party billers.  In addition, last month, we announced that we would limit third-party charges on wireline bills to certain types of charges that are less likely to create opportunities for cramming.  The industry as a whole has worked cooperatively with each other, as well as the FCC, to identify ways to help customers effectively manage their bills.  And we are committed to continuing this work”

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Posted in FCC